Dentist in the Park Privacy Policy

Privacy Policy

Last updated: Jan 2026

Dentist in the Park (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding the personal information you provide when you visit our website or receive services from our dental practice in Bondi Junction, NSW.

This Privacy Policy explains how we collect, use, disclose and otherwise manage personal and sensitive information, consistent with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Use our website contact forms or online booking system

  • Call, email or otherwise request information or appointments

  • Attend our practice as a patient

This may include:

Personal information:

  • Your name, address, email, phone number and contact preferences

  • Your date of birth, gender and emergency contact details

Health and sensitive information:

  • Your medical and dental history

  • Treatment details and clinical notes

  • Health fund and billing information

Sensitive information is afforded a higher level of protection under the Privacy Act. We collect it only where necessary to provide your dental care and where you have consented.

2. How We Collect Your Information

We collect information:

  • Directly from you (e.g. forms, telephone, email)

  • When you visit our website and submit a request or complete a form

  • From third parties where you have consented, such as other health professionals or your health insurer

We do not collect personal information unless it is reasonably necessary for us to deliver our dental services or respond to your enquiry.

3. How We Use Your Information

We may use your personal and health information to:

  • Provide dental care, treatment planning and follow-up services

  • Communicate with you about appointments, reminders and results

  • Process payments and health fund claims

  • Improve our services and practice operations

  • Comply with legal, regulatory and reporting obligations

We will not use your personal information for direct marketing unless you consent to this. If you choose to opt-in, you may withdraw your consent at any time.

4. Disclosure of Your Information

We will not rent, sell or trade your personal information to any external organisations.

We may disclose your information to:

  • Health insurers for claims processing

  • Other healthcare providers involved in your care

  • Government or regulatory bodies, where required by law

We will only share information outside our organisation if permitted by law or with your consent.

5. Cookies and Website Analytics

Our website uses “cookies” and similar technologies to:

  • Improve your site experience

  • Remember preferences and user sessions

  • Analyse visit patterns and performance

Cookies do not collect personally identifiable information by themselves. You may choose to disable cookies through your browser settings, although this may affect website functionality.

6. Security of Your Information

We take reasonable steps to prevent misuse, loss, unauthorised access, modification or disclosure of your personal information. This includes secure electronic and physical safeguards.

However, please avoid sending highly confidential information through standard email or web forms. If you need to provide sensitive information, speak directly with our practice.

7. Access and Correction

You may request access to the personal information we hold about you. You may also request that we correct any information that is inaccurate, incomplete, out of date or misleading.

To make a request, contact our practice during business hours using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or technological changes. The latest version will always be posted on our website with the updated “Last updated” date.

9. Contact Us

If you have questions, concerns or requests relating to privacy, please contact:

Dentist in the Park
Park Place, Suite 402 / 3 Waverley Street
Bondi Junction NSW 2022
📞 (02) 9389 2570
📧 info@dentistinthepark.com.au

We are committed to resolving any privacy concerns promptly and transparently.

10. Consent

By using our website or providing us with your personal information, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.